If the AFR Android app stops working in the background or when the screen goes off, it may be because your phone has put it in a background or sleeping mode that restricts its functioning. To resolve this issue, refer to the steps below.
Samsung
1. Open Settings
2. Click Battery and device care
3. Click Battery
4. Click Background usage limits
5. Click Never sleeping apps
6. Click the plus(+) button
7. Select AFR
8. Click the Add button
2. Click Battery and device care
3. Click Battery
4. Click Background usage limits
5. Click Never sleeping apps
6. Click the plus(+) button
7. Select AFR
8. Click the Add button
Related Topics
- What to do when my app stops playing
- [External] Manage Sleeping apps to save battery life on your Galaxy device
Contact AFA App Support
Send an email to [email protected] with a description of your problem and the Manufacturer and Model of your phone.
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